The workgroup managers are responsible for user administration for the individual chairs or working groups. The system administrators are responsible for supporting decentralised computers.
You can find the workgroup manager or system administrator responsible for your department in the list of workgroup managers on our website.
Target groups
- Staff (UR)
Tasks
Workgroup manager
- Management of accounts (authorisations, storage space allocation, etc.)
- Passing on information from the data centre from the workgroup manager meetings
System administrator
- New installation of operating systems
- Installation of application software, printers and other devices
- 1st level error diagnosis, rectification of simple errors
Alternative
Our service desk will help you with your questions about university IT.
You are welcome to use our extensive FAQ section, submit a ticket or contact us by phone or in person on site.