Prof. Dr. Susanne Leist
Chairholder
- E-mail address: susanne.leist(at)ur.de (opens your email program)
- Tel: +49 941 943 3200 (starts a telephone call, if your device allows this)
- Location: WIB, 07
- Important information: Consultation hours by appointment via email
- Chair for Business Informatics 3
Susanne Leist is Professor of Management Information Systems and vice-president for digitalisation, networks and transfer at the University of Regensburg. She has held various editorial and management positions in research and teaching, some of which she continues to fulfil.
Her research focuses on process and quality management. At the centre of this is the investigation of the influence of new technologies (e.g. social media, digital agents) on processes and value creation, with a particular focus on companies in the digital economy. In addition to publicly funded research projects (ESF, Federal Ministry of Education and Research), it has carried out extensive projects with industrial partners - particularly in the digital economy - and implemented numerous practice-oriented research projects (primarily with companies in the automotive, financial services and energy sectors). In cooperation with small and medium-sized enterprises (SMEs) in Bavaria, she also developed algorithms for analysing customer comments in social media to support quality management.
She has teaching experience at various universities in several countries, including Australia, Ethiopia, Germany, Italy, Sri Lanka, South Africa and Switzerland.
Publications
- Wehner, Benjamin, Ritter, Christian and Leist, Susanne (2017) Enterprise social networks: A literature review and research agenda.
Computer Networks: 114, P. 125-142.
https://dx.doi.org/10.1016/j.comnet.2016.09.001 - Wehner, Benjamin, Falk, Thomas, Leist, Susanne and Ritter, Christian (2017) Measuring National Culture by Analyzing Business Processes: A Case Study in Germany and India.
Proceedings der 13. internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, 12.-15. Feb. 2017 - Wehner, Benjamin, Falk, Thomas and Leist, Susanne (2017) What benefits do they bring? A case study analysis on Enterprise Social Networks.
European Conference on Information Systems (ECIS), Guimaraes, Portugal, June 5-10, 2017 - Braunnagel, Daniel, Falk, Thomas, Wehner, Benjamin and Leist, Susanne (2016) BPM Adoption in Small and Medium-sized Companies in Bavaria.
European Conference on Information Systems (ECIS), Istanbul, Turkey, June 12-15, 2016 - Schwaiger, Josef Michael, Lang, Markus, Ritter, Christian and Johannsen, Florian (2016) Assessing the accuracy of sentiment analysis of social media posts at small and medium-sized enterprises in Southern Germany.
ECIS 2016, Istanbul, 12. - 15.06.2016 - Braunnagel, Daniel and Leist, Susanne (2016) Applying Evaluations While Building the Artifact - Experiences from the Development of Process Model Complexity Metrics.
49th Hawaii International Conference on System Sciences (HICSS), Koloa, HI, USA, 5. - 8. Jan. 2016 , P. 4424-4433.
https://dx.doi.org/10.1109/HICSS.2016.551 - Fill, Hans-Georg and Johannsen, Florian (2016) A Knowledge Perspective on Big Data by Joining Enterprise Modeling and Data Analyses.
Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, January 2016 - Johannsen, Florian and Fill, Hans-Georg (2016) Business Process Improvement Through a Modeling Tool.
, P. 217-237. ISBN 978-3-319-39416-9 (print), 9783319394176 (online). - Johannsen, Florian, Schwaiger, Josef Michael, Lang, Markus and Leist, Susanne (2016) UR SMART: Social Media Analysis Research Toolkit.
International Conference on Information Systems (ICIS 2016), Dublin Proceedings of ICIS 2016 - Lang, Markus, Wehner, Benjamin, Falk, Thomas, Griesberger, Philipp and Leist, Susanne (2015) Evaluating Business Process Improvement Patterns by Simulation.
European Conference on Information Systems (ECIS), Münster, Germany, May 26-29, 2015 : Paper 117, ISBN 978-3-00-050284-2.
https://dx.doi.org/10.18151/7217407 - Johannsen, Florian and Zellner, Gregor (2015) Introducing a professional complaint management: The case of a fleet management company.
Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 26. bis 29.05.2015 - Braunnagel, Daniel, Johannsen, Florian and Leist, Susanne (2015) Analysing the Contribution of Coupling Metrics for the Development and Management of Process Architectures.
European Conference on Information Systems (ECIS), Münster, Germany, May 26-29, 2015
https://dx.doi.org/10.18151/7217278 - Ritter, Christian, Schwaiger, Josef Michael and Johannsen, Florian (2015) A Prototype for Supporting Novices in Collaboration Business Process Modeling Using a Tablet Device.
10th International Conference on Design Science Research in Information Systems and Technology (DESRIST),, Dublin, 21.-22.05.2015 , P. 371-375. ISBN 978-3-319-18714-3.
https://dx.doi.org/10.1007/978-3-319-18714-3_25 - Johannsen, Florian and Fill, Hans-Georg (2015) Supporting Knowledge Elicitation and Analysis for Business Process Improvement through a Modeling Tool.
12. Internationale Tagung "Wirtschaftsinformatik 2015", Osnabrück, 04.03.2015 - 06.03.2015 - Ritter, Christian, Leist, Susanne and Blasini, Josef (2015) Using Functional Requirements to Evaluate Process Performance Management Tools.
17th IEEE Conference on Business Informatics, Lissabon, 13.-16.07.2015 - Johannsen, Florian and Fill, Hans-Georg (2014) Codification of Knowledge in Business Process Improvement Projects.
European Conference on Information Systems (ECIS), Tel Aviv, Israel, June 9-11, 2014 - Braunnagel, Daniel, Johannsen, Florian and Leist, Susanne (2014) Coupling and process modeling - An analysis at hand of the eEPC.
Modellierung 2014, Wien, 19. bis 21. M?rz 2014 - Griesberger, Philipp (2014) Developing the Evaluation of a Pattern-Based Approach for Business Process Improvement.
9th International Conference, DESRIST 2014, Miami, FL, USA, May 22-24, 2014. Proceedings, Proceedings of the 9th International Conference for Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice, Miami (USA), 22. bis 23. Mai 2014: LNCS 8463, P. 225-240.
https://dx.doi.org/10.1007/978-3-319-06701-8_15 - Falk, Thomas and Leist, Susanne (2014) Effects of Mobile Solutions for Improving Business Processes.
European Conference on Information Systems (ECIS) 2014, Tel Aviv, June 9-11, 2014 , ISBN 978-0-9915567-0-0. - Johannsen, Florian, Leist, Susanne and Zellner, Gregor (2014) Implementing Six Sigma for Improving Business Processes at an Automotive Bank.
, P. 393-416. ISBN 978-3-642-45099-0 (print), 978-3-642-45100-3 (online).
https://dx.doi.org/10.1007/978-3-642-45100-3_17 - Johannsen, Florian and Fill, Hans-Georg (2014) RUPERT: A Modelling Tool for Supporting Business Process Improvement Initiatives.
9th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Miami, Mai 2014 Proceedings of the 9th International Conference for Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice, Miami (USA), 22. bis 23. Mai 2014: LNCS 8463, P. 418-422.
https://dx.doi.org/10.1007/978-3-319-06701-8_37 - Johannsen, Florian, Leist, Susanne and Braunnagel, Daniel (2014) Testing the Impact of Wand and Weber's Decomposition Model on Process Model Understandability.
35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, Auckland, Dec 14 - 17, 2014 Proceedings of 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand - Johannsen, Florian, Leist, Susanne and Tausch, Reinhold (2014) Wand and Webers's good decomposition conditions for BPMN: An interpretation and differences to Event-Driven Process Chains.
Business Process Management Journal: 20 (5), P. 693-729.
https://dx.doi.org/10.1108/BPMJ-03-2013-0031 - Blasini, Josef (2013) Critical Success Factors of Process Performance Management Systems: Results of an Empirical Research.
Procdeedings of the 21st European Conference on Information Systems, June 5-8, 2013, Utrecht, The Netherlands, , P. 1-12.